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Letter Bussines 1
Posted by Anita Riani Jarkasih
on
09.40
Jakarta, March 20, 2013
Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435
Dear Sir or Madam,
I have recently ordered a new pair
of soccer cleats (item #6542951) from your website on March 21. I received the
order on March 25. Unfortunately, when I opened it, I saw that the cleats were
used. The cleats had dirt all over it and there was a small tear in front of
the part where the left toe would go. My order number is AF26168156.
To
resolve the problem, I would like you to credit my account for the amount
charged for my cleats; I have already went out and bought a new pair of cleats
at my local sporting goods store so sending another would result in me having
two pairs of the same cleats.
Than
you for taking the time to read this letter. I have been a satisfied customer
of your company for many years and this is the first time I have encountered a
problem. If you need to contact me, you can reach me at (777) 444-5555.
Sincerely,
Signature
Anita
Riani Jarkasih
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